Customer Success Manager (Data) - 20794 at Somewhere

Setup: Remote
Location: Johannesburg, Gauteng
Type: Full-time, Contract
Level: mid
Added to Metaintro: Aug 17, 2026

Summary from listing

The Customer Success Manager (Data & Integrations) owns data-related client relationships across an assigned B2B SaaS portfolio. The role leads remote client meetings, data onboarding and migration governance, integration troubleshooting, configuration documentation, account health monitoring, and strategic reporting, while partnering with the Customer Success Director and internal engineering/data teams. It is a full-time independent contractor role aligned to US Mountain Standard Time.

Required Skills

Data migration
Integration troubleshooting
Data mapping
Client meetings
Technical documentation
Account monitoring
English fluency
Written communication

Additional Information

Required Previous Experiences: At least 3 years of experience in customer success, account management, or client-facing technical support within B2B SaaS or technology.
Preferred Qualifications: Strong data literacy, including structured data, custom reports, data mappings, and integration logic.
Native or near-native English and confidence leading executive meetings, technical walkthroughs, and presentations.
Strong written communication and cross-functional collaboration skills.
Executive presence, consultative client management, and comfort navigating data logic.
Translation Company Name: Somewhere