Description
Airwallex is hiring a POS Customer Success Manager based in Singapore to support connected merchants and POS platforms throughout the POS lifecycle. The role covers KYC and KYB onboarding, payment enablement, terminal provisioning and lifecycle management, go-live readiness, first-line technical support, troubleshooting, documentation, and post-launch customer engagement. Candidates need 2–4 years of experience in payments, POS operations, implementation, technical support, customer success, or technical account management, along with knowledge of merchant compliance, terminal operations, and technical troubleshooting.
