Description
Yext is hiring a Customer Success Manager to act as a consultant and strategic advisor for customers using its enterprise agentic marketing platform. The role manages customer portfolios, drives retention, expansion, adoption, and renewal outcomes, translates performance and market data into strategy, guides customers through AI-driven search and digital marketing changes, and collaborates with Sales and Solution Engineering. Candidates need a relevant BA/BS degree, at least five years of customer-facing experience, and strong data analysis, consultative, and executive communication skills; digital marketing, SEO, local search, and consulting experience are preferred. The annual base pay range is $80,100 to $157,000 USD, with medical, dental, and vision benefits.
