Description
Similarweb is hiring a Customer Success Manager to serve mid-market and enterprise clients across India and South-East Asia. The role focuses on managing client accounts, advising customers on the Similarweb platform, identifying churn risk, driving renewals and upsell opportunities, and building long-term relationships. Candidates should communicate fluently in English and Chinese, understand digital marketing, have data fluency, and have at least four years of client-facing experience, ideally in a SaaS company. The position is primarily in-person with flexibility to work partially from home.
