Description
Archy is hiring its first Customer Success Managers to drive product adoption, retention, expansion revenue, and churn reduction across a growing portfolio of dental practices. The role focuses on digital, one-to-many customer programs, usage and health data, proactive and reactive account management, renewals, forecasting, and feedback to Product, while also helping build scalable customer success playbooks. Candidates should have healthcare or customer success experience, strong data and communication skills, comfort with high-volume accounts, and familiarity with AI tools and customer success platforms.
