Description
Shippeo is hiring a full-time Customer Success Manager based in Paris, France, working hybrid three days per week in the office. The role manages 40+ Tier 3 accounts, owns portfolio health and retention, drives adoption and value realization, and coordinates with Account Management, Customer Delivery, Product, Sales, and Marketing. Candidates need experience in customer success, account management, project management, consulting, or a comparable customer-facing role, strong German and English communication skills, and the ability to manage a large account portfolio.

