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Customer Success Manager - Healthcare SaaS at Regard

Department: Customer Success

Setup
Remote
Type
Full-time
Level
mid
Posted

Description

Regard is hiring a Customer Success Manager to own the full customer lifecycle from technical integration and onboarding through renewal and expansion. The role manages account health, renewal goals, client relationships, feedback, project delivery, and growth opportunities while collaborating with implementation, sales, marketing, training, product, and technical teams. Candidates need at least three years of healthcare customer success experience, recent acute-care experience, and recent Epic or Cerner EHR integration experience. The position is based in the United States, requires work authorization without visa sponsorship, and offers hybrid flexibility, equity, a performance bonus, and medical, dental, and vision benefits.

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