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Customer Success Manager II at Meltwater

Compensation

$43,000 – $64,000/yr

Setup
Hybrid
Location
Washington, District of Columbia
Type
Full-time
Level
mid
Added to Metaintro

Description

Meltwater is hiring a Customer Success Manager to drive customer adoption, onboarding, training, retention, renewal risk mitigation, and account growth. The role collaborates with Account Managers and Renewal Managers, conducts executive business reviews, identifies upsell and cross-sell opportunities, and requires at least three years of account management experience. It is a hybrid position requiring three days in the office per week, with a base salary of $43,000–$64,000 and an expected on-target earnings range of $80,300–$107,000. The role is scheduled to start in October 2026.

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