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Customer Success Manager (m/f/d) at CarOnSale

Department: Field Sales

Language
Setup
Hybrid
Location
Berlin
Type
Full-time
Level
mid
Posted

Description

CarOnSale is hiring a Customer Success Manager to onboard and manage major dealer groups on its B2B used-car trading platform. The role focuses on setting up customer accounts, analyzing and improving workflows, coordinating with Sales, After Sales, and Operations teams, monitoring account stability and satisfaction, and resolving operational risks. It is based in Berlin with a hybrid schedule of three office days and two remote days, plus ten work-from-anywhere days per year. The position requires 1–4 years of relevant experience, strong German and English communication skills, and an AI-oriented working style; CRM and automotive-trade experience are advantageous.

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