Description
The Customer Success Manager will manage strategic partnerships with reseller partners in indirect sales, serving as a trusted contact at management and C-level. The role combines strategic account management, data-driven consulting, project management, business reviews, usage monitoring, KPI analysis, and cross-selling and upselling opportunities. It requires a business administration or marketing degree, at least two years of relevant professional experience, strong communication and analytical skills, German and English proficiency, and experience with MS Office; Salesforce experience is a plus. The position offers a hybrid working model and benefits including vacation, pension, life insurance, and other employee perks.
