Description
KnowBe4 is hiring a Customer Success Manager (Mid-Market) in São Paulo, Brazil, to build customer relationships, manage onboarding, support renewals and upsells, monitor adoption and customer health, conduct business reviews, and drive product value and bookings. The role requires familiarity with IT security, CRM, Microsoft Office, and Google tools, along with strong communication, negotiation, and customer-service skills. It is a hybrid position based in the São Paulo office in Vila Olímpia.
