Description
AppDirect is hiring a Customer Success Operations Specialist to support a senior Customer Success Manager on a premier-tier client portfolio. The role handles operational tasks, manages a shared inbox, triages requests, prepares CRM and Google Sheets reports, conducts partner and publisher outreach, and helps build reporting templates, outreach trackers, and client dashboards. The position requires customer service or account coordination experience, Google Workspace or Microsoft Office proficiency, CRM familiarity, data analysis ability, and adaptability in a fast-moving environment.
