Description
Euna Solutions is hiring a mid-level, full-time Customer Success Manager for its Procurement Customer Success team. The role focuses on helping public-sector B2B SaaS customers achieve product value, develop customer success plans, conduct check-ins, monitor customer health, mitigate churn, and collaborate with sales, marketing, product, and other teams. The position requires a bachelor's degree in a relevant field, at least three years of experience in customer success, implementation, customer support, or a related field, project management experience, and proficiency with Salesforce and Microsoft Office. The role is hybrid, with three days per week in the Atlanta office.
