Description
Sitemate is hiring an SMB Customer Success Manager for its London team to manage a portfolio of small- and medium-sized business customers in construction, infrastructure, and industrial sectors. The role owns onboarding, activation, adoption, account health, retention, growth opportunities, and customer feedback, while collaborating with Sales, Account Management, Support, and Product. It is suited to someone early in their tech career with customer-facing experience, strong communication and problem-solving skills, and a growth mindset. The position offers a base salary of £49,500, commission of £5,500, pension, equity options, and a hybrid work arrangement with two to three days in the London office.
