Description
Exiger is hiring a Customer Success Manager, Sr. Manager — Public Sector in McLean, Virginia, with a hybrid work environment. The role serves as the primary post-sale strategic partner for a portfolio of public-sector customers, managing onboarding, platform adoption, value realization, customer health, retention, renewals, and account expansion. The manager will build relationships with government stakeholders, translate mission priorities into success plans, coordinate with cross-functional teams, and use data to drive measurable outcomes. The position requires three to five years of customer-facing experience, public-sector and SaaS experience, strong communication and organizational skills, and a bachelor’s degree.
