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Customer Success Manager (Tech Touch & SMB) at KnowBe4

Department: Customer Success

Language
Location
Tokyo
Level
not_specified
Posted

Description

KnowBe4 is hiring a Customer Success Manager focused on the Technology and Small Business segment in Tokyo, Japan. The role manages customer relationships, onboarding, adoption, usage, renewals, cross-sell opportunities, and strategic reviews; it also requires meeting bookings targets and maintaining CRM records. Candidates should have familiarity with IT security, CRM, Microsoft Office, and Google tools, with prior Customer Success Manager experience preferred.

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