Description
Sourcegraph is hiring a Customer Success Manager to manage approximately 40 commercial and enterprise accounts in a scaled Customer Success motion. The role focuses on building customer relationships, driving product adoption, monitoring health and engagement signals, identifying risks and expansion opportunities, leading product trainings, and partnering with Named Account Executives and the Digital Program Manager. Candidates need customer-facing experience, experience managing a varied book of business, experience with digital customer success workflows, and prior experience in a technical SaaS environment. The role is based in the United States, offers $96,640 USD base plus $24,160 USD commission, and includes equity and benefits.
