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Customer Success Manager - US (West Coast ) at Dexory

Department: Customer Success

Setup
Remote
Location
Vientiane Prefecture
Level
mid
Posted

Description

Dexory is hiring a fluent Spanish-speaking Customer Success Manager to support key logistics and retail customers across the West Coast and North America. The role owns onboarding, customer training, success planning, account health, renewals, upsell opportunities, stakeholder relationships, and feedback to product and engineering teams. It requires experience in customer success, solutions engineering, or commercial post-sales work, strong commercial and communication skills, familiarity with data-driven insights, and frequent travel across North America. Benefits include health insurance, a 401k, 20 days of annual leave, and social security; sponsorship and relocation are not provided.

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