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Customer Success Partner I at Protolabs

Department: Customer Success

Compensation

$18 – $22/hr

Setup
Hybrid
Location
Maple Plain, Minnesota
Type
Full-time
Level
entry
Posted

Description

Protolabs is hiring a Customer Success Partner to support customers and internal stakeholders through order validation, payment reconciliation, customer-record maintenance, inquiry routing, and phone and email support. The role requires a high school diploma or equivalent, 1–2 years of customer service or related experience, and strong communication, problem-solving, and multitasking skills. It is on-site during training and then hybrid in Maple Plain, Minnesota, with office days Tuesday through Thursday and a Monday–Friday schedule. Benefits include health, dental, vision, retirement, paid leave, and other programs; the role is limited to U.S. citizens, lawful permanent residents, or eligible refugee or asylee status.

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