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Customer Success Partner I at Protolabs

Department: Customer Success

Compensation

$38,300 – $51,100/yr

Setup
Hybrid
Location
Nashua, New Hampshire
Type
Full-time
Level
entry
Posted

Description

Protolabs is hiring a Customer Service Representative to verify customer purchase orders, enter and reconcile orders and payments, maintain customer records, triage inquiries, and resolve customer questions by phone and email. The role requires a high school diploma or equivalent, 1–2 years of related customer-service experience, Microsoft proficiency, strong communication and multitasking skills, and the ability to adapt to new systems. Benefits include health, dental, vision, retirement, paid leave, and other rewards; the role is limited to U.S. citizens, lawful permanent residents, or eligible refugee or asylee status.

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