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Customer Success Project Manager at InsiderSecurity

Language
Setup
On-site
Location
Singapore
Type
Full-time
Level
mid
Posted

Description

The role oversees the deployment and ongoing success of cybersecurity solutions by combining project management, service delivery, and customer success. Responsibilities include coordinating customer onboarding, managing application engineers and deployment projects, maintaining documentation and service metrics, serving as the primary customer contact, supporting renewals and upselling, and collaborating with product and sales teams. The position requires a bachelor's degree or diploma, 3–6 years of relevant experience, strong communication and organizational skills, and Singapore citizenship or permanent residency. Benefits include a competitive salary, annual performance bonus, flexi benefits, medical insurance, GP visits coverage, and annual leave.

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