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Customer Success Renewals Manager at Smartsheet

Setup
Remote, Hybrid
Location
London, England
Type
Full-time
Level
not_specified
Posted

Description

Smartsheet is seeking an experienced Customer Success Renewals Manager to drive customer renewals within the SaaS contracting space. This hybrid role involves resolving issues creatively, mitigating risks, and ensuring a positive customer experience throughout the renewal process. The manager will collaborate across various internal teams and external partners to optimize the renewal cycle and identify areas for process improvement.

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