Description
RMS is hiring a remote, permanent Customer Success Representative to support customers using its platform. The role focuses on responsive customer support, proactive problem solving, relationship building, product guidance and adoption, and meeting service metrics such as response times and customer satisfaction. Experience with trust and owner accounting, payments, disputes, reconciliation, or property management and hospitality software is valued but not required. The posting also highlights growth opportunities, autonomy, AI-enabled ways of working, and flexible hybrid collaboration, although the workspace type is stated as remote.
