Description
The Customer Success Representative supports growers, agronomists, and farm operations using the Agworld platform through renewals, customer engagement, onboarding, training, customer service, and technical support. The role manages customer relationships, prioritises renewals and at-risk accounts, assists with account setup and data import, and delivers workshops and training. It requires strong communication, problem-solving, organisational, and customer-support skills, with SaaS, CRM, and agriculture technology experience preferred. The position offers a hybrid office setting and pays $70,000 to $80,000 AUD per year plus commissions.
