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Customer Success Representative - Green Direct at Plenti

Setup
Hybrid
Location
Adelaide, South Australia
Type
Full-time
Level
mid
Posted

Description

Plenti is hiring Customer Success Representatives to build its new renewable energy finance team. The role manages inbound enquiries and applications for solar, battery, and other renewable finance, guides customers through credit assessment and scheme eligibility, explains rebates and incentives, engages customers through phone, email, SMS and live chat, re-engages stalled leads, maintains CRM records, and supports responsible lending and compliance. Candidates need at least two years of experience in a customer-focused or sales role, strong communication and compliance skills, and an interest in renewable energy, solar, or sustainability.

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