Description
CommerceIQ is hiring Customer Success Specialists to help enterprise customers achieve profitable revenue growth through its commerce AI platform. The role partners with customers and internal teams to onboard, train, troubleshoot, manage advertising budgets, analyze performance data, improve KPIs, coordinate technical support, and identify upsell and cross-sell opportunities. Preferred qualifications include a bachelor's degree, 5+ years of professional experience, 4+ years of media and advertising engagement experience, Amazon e-commerce marketing budget management, advanced Excel, project management, executive-level customer experience, and enterprise SaaS customer retention.
