Description
Thinksurance is hiring a part-time Customer Success Specialist for its Customer Success team in Frankfurt am Main, Germany. The role supports insurance broker and insurance company partners through long-term relationship management, technical issue resolution, platform-usage growth, customer education, webinar and training delivery, and coordination between IT, Product, and partners. It is available for 20 to 25 hours per week in a hybrid setup and requires at least two years of Customer Support/Success or Account/Partner Management experience, a degree or comparable commercial training, strong German and English communication skills, and technical interest in software solutions.
