Summary from listing
Writesonic is hiring a Customer Success Specialist to serve marketing and growth teams across North America and Western Europe. The role owns customer onboarding, provides tailored training and strategic guidance on AI-powered SEO and GEO tools, conducts retention check-ins, collects customer feedback, collaborates on issue resolution, identifies upsell opportunities, and helps develop training and knowledge-base content. The position requires 2–4 years of experience in customer success, account management, or customer support, preferably in B2B SaaS, and offers a competitive salary plus performance bonus, fully remote work, and career growth opportunities.
