Description
The Customer Success Specialist will provide functional support and remote training for Pyramid Informatique applications serving hospital and collective catering clients. The role analyzes client needs, maintains functional procedures and user materials, contributes to software improvement, and supports customer satisfaction and retention. Candidates need a two-year post-secondary qualification in food science, nutrition, or dietetics, at least two years of collective catering experience, and comfort with IT tools and industry-specific software.
