Description
OpenGov is hiring a Customer Success Manager III to own the end-to-end success strategy for approximately 40 high-impact government customers. The role serves as an executive advisor, guides complex process and adoption changes, delivers business impact reporting, manages retention and expansion, and partners with Sales, Product, and Support. It requires 3–5 years of relevant SaaS experience, strong executive communication, CRM and customer success tool proficiency, and a bachelor’s degree; government or GovTech experience is preferred. The Atlanta location offers a base salary of $105,000–$120,000 plus variable compensation.
