Description
FreeAgent is hiring a mid-level Customer Support Accountant to serve as the first point of contact for customers through phone, email, and online chat; provide product training; proactively reach out to users; help prospective customers evaluate the product; and assist product teams by testing new features. The role requires accounting and bookkeeping experience, knowledge of accounting processes and software, computer literacy, and customer service skills. It is a permanent position based in FreeAgent’s Edinburgh office, with an initial six-month training period followed by an opportunity to work hybrid on two office days and three home days per week.
