Description
CPI Security is hiring a Customer Support Advisor in Charlotte, North Carolina to handle customer inquiries, troubleshoot security systems and home automation products, resolve billing and account issues, perform alarm system downloads, and support field technicians. The role uses phone, text, web chat, and email, requires a high school diploma or equivalent and at least two years of customer service experience, and offers $40,000–$50,000 in average annual compensation plus medical, dental, vision, disability, life insurance, paid training, and other benefits.
