Description
KFF is hiring a Customer Support Advisor at its Aylesford site to provide customer service to external and internal customers through phone, email, and web chat. The role processes orders, handles customer queries and complaints, maintains customer relationships, and meets sales and service KPIs. It is a 37.5-hour-per-week position with 8-hour shifts, including weekends on a rota basis, and requires previous office or customer service experience, sales experience, attention to detail, problem-solving ability, and PC literacy.
