Description
Bally’s Intralot is hiring a Customer Support Advisor to support players across digital platforms, lottery, iLottery, and sports betting markets. The role handles live chat, email, and occasional outbound calls; manages multilingual interactions using real-time translation tools; completes live KYC verifications; escalates issues; and meets KPIs. Candidates must be at least 18, have experience with live chat, email, and telephone queries, and demonstrate strong communication, problem-solving, and adaptability. The position follows a rotating 5-week rota with split shifts between 07:00 and 02:00, includes initial Monday-Friday training, and offers health insurance and other benefits.
