Description
The employer is hiring an entry-level, fully remote Customer Support Agent to serve as the primary contact for customers using its product. The role involves handling inquiries through email and chat, understanding the product, coordinating with internal teams, and escalating issues as needed. Candidates must be fluent in Polish, have prior customer support experience, strong communication and listening skills, patience, attention to detail, time-management ability in a shift-based schedule, technological affinity, and B2 English for internal communication; iGaming experience is advantageous. The position is full-time, day-shift, and follows a four-days-on/two-days-off schedule that may include weekends. Training and comprehensive health insurance are provided.
