Description
ARQ is hiring a Customer Support Specialist to handle customer complaints, provide tailored solutions, follow up on resolutions, collaborate with the product team, and propose improvements to reduce customer workload. The role requires fluency in English and Portuguese, at least two years of customer support experience, strong problem-solving and empathy, attention to detail, teamwork, and a proactive approach. Benefits include a competitive salary, discretionary performance cash bonus, access to the latest technology, and opportunities to improve skills.
