Description
Jerry.ai is hiring a Customer Support Agent to handle inbound calls from existing customers, process service requests such as adding or removing vehicles and drivers, updating lienholder information, sending policy documents, and answering questions about insurance policies and benefits. The role also involves retaining policyholders by resolving cancellation risks. Candidates need at least two years of call-center experience, multitasking ability, and a passion for helping others. The position offers hourly pay of $19.00–$21.00, medical, dental, and vision insurance, a 401(k) match, remote work, flexible scheduling, and training. Eligible full-time salaried employees must reside in the listed United States states or Ontario, Canada, while eligible full-time hourly employees may reside in the listed United States states.
