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Customer Support Agent at Panda Drum

Department: Customer Support

Compensation

$1,000 – $1,400/mo

Setup
Remote
Location
Scott Township, Iowa
Type
Full-time
Level
mid
Posted

Description

Panda Drum is hiring a Customer Support Agent to handle customer emails and chats, order-status and returns questions, product and tuning issues, chargebacks, and disputes. The role uses Intercom, Shopify, Slack, and Notion, requires proactive issue identification, and supports Q4 volume. It pays $1,000–$1,400 USD per month plus a 13th salary and performance bonuses, is fully remote with a flexible schedule, and requires candidates based in Latin America to be available on US hours.

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