Description
Panda Drum is hiring a Customer Support Agent to handle customer emails and chats, order-status and returns questions, product and tuning issues, chargebacks, and disputes. The role uses Intercom, Shopify, Slack, and Notion, requires proactive issue identification, and supports Q4 volume. It pays $1,000–$1,400 USD per month plus a 13th salary and performance bonuses, is fully remote with a flexible schedule, and requires candidates based in Latin America to be available on US hours.
