Description
Traffic Label is hiring a Customer Support Agent to serve players through phone, email, and live chat. The role handles account and platform queries, troubleshoots issues, escalates complex cases, and maintains professional communication. It is a day-shift position in the Malta office on a four-days-on, two-days-off rotation, with shifts typically from 09:00–18:00 or 12:00–21:00, including a one-hour break. The position offers a gross annual salary of €25,000, a performance bonus of up to 10% of gross monthly salary, and growth opportunities.
