Description
The Customer Support Agent will serve as a customer-facing point of contact, handling questions, orders, deliveries, returns, complaints, and ongoing cases. The role combines customer service, administration, problem-solving, and coordination with internal departments, serving e-commerce customers, resellers, and company stores. Candidates should have customer service experience, administrative ability, digital-system learning capability, Microsoft Office knowledge, and strong Swedish and English skills; e-commerce, Business Central or Navision, and order-management experience are desirable.
