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Customer Support Analyst at Travelport

Location
Las Piñas, Metro Manila
Type
Full-time
Level
mid
Posted

Description

Travelport is hiring a Premier Helpdesk Analyst in the Philippines to provide functional and technical support across its Travelport product portfolio. The role involves troubleshooting customer issues through phone, email, chat, and web-based channels; managing incidents; identifying recurring issues; promoting self-service tools; and collaborating with international teams. Candidates should have at least two years of experience in a travel agency, tour operator, airline, or travel technology environment, along with GDS experience and strong customer service and English communication skills.

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