The role provides first-line customer support for GHX customers through email and the GHX Community Web Portal, helping with systems, products, general information, and basic EDI-X12 usage. The support specialist uses Salesforce and the Customer Support Knowledge Base to record and resolve issues, contributes knowledge-base content, and escalates unresolved problems to CSA II and CSA III teams. The posting requires at least six months of relevant customer service experience.
Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.
Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.
For job seekers
Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.
Match
Compare live roles against your current evidence.
Position
Turn proof projects into role-specific applications.
Improve
Use market feedback to keep the skill plan current.