Description
GHX is hiring a Customer Support Specialist to provide professional, efficient support to healthcare supply-chain customers through phone, email, and chat. The role handles inbound support requests, troubleshoots GHX product and system issues, documents resolutions in Salesforce, analyzes customer interactions, and collaborates with Supplier, Problem Management, and Product teams to improve the customer experience. The position requires a bachelor’s degree or equivalent training and experience, at least two years of customer support and international calling experience, and is based in the office with rotational United States shifts.
