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Customer Support and Enablement Partner at Knit

Department: Customer Success

Compensation · Listed in posting

$90,000 – $120,000/yr

Setup
Hybrid
Location
New York, New York
Type
Full-time
Level
mid
Posted

Description

Knit is hiring a Customer Support & Enablement Partner in its Customer Success team to drive client value, support onboarding and implementation, provide product support, prepare clients for releases, and improve customer support efficiency. The role requires 2–3 years of market research experience, customer-facing or research-operations experience, strong written communication, cross-functional collaboration, and the ability to create Loom videos and lead training. It offers a hybrid work arrangement, healthcare, stock options, and a salary of $90,000–$120,000.

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