Description
HOMERS AI LLC is hiring a full-time Customer Support & Platform Operations Coordinator in Beirut, Lebanon. The role serves as the primary contact for customers and service providers, handles inquiries and escalations, supports vendor onboarding, monitors service requests and platform operations, coordinates with internal teams, maintains records, and helps improve the customer and vendor experience. The position requires a bachelor’s degree in a relevant field, 1–2 years of experience in customer service, call center, operations, or platform support, Arabic and English communication skills, and proficiency with digital platforms, CRM systems, dashboards, and Microsoft Office.
