Description
Trinity Metro is hiring a Customer Support & Solutions Representative to provide accurate information about bus, rail, and on-demand services; answer public questions; handle lost-and-found items, complaints, and commendations; relay information to appropriate departments; prepare reports; and determine routes using MAPSCO. The role requires a rotating schedule covering Sunday 8 a.m.–5 p.m., Monday through Friday 5 a.m.–10 p.m., and Saturday 8 a.m.–8 p.m., and requires one year of customer service experience and a high school diploma or G.E.D. equivalent.
