Description
The Customer Support Associate supports Assent’s Support team by obtaining compliance declarations and information from non-responsive suppliers, communicating through email, phone, and conference calls, assisting suppliers with compliance requests, handling inbound supplier calls, and engaging unresponsive suppliers through outbound calls, education, and webinar invitations. The role requires Italian and English communication skills, related administrative, reporting, research, data, supplier or customer support, or call-center experience, strong time management, and proficiency with Microsoft Office and Google Applications. Benefits include vacation time, comprehensive benefits, a competitive base salary, a corporate bonus program, retirement savings options, flexible work options, and professional development opportunities.
