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Customer Support Associate at Coast

Department: Operations

Setup
Hybrid
Location
Salt Lake City, Utah
Level
entry
Posted

Description

Coast is hiring a Customer Support Associate to serve as a trusted advisor to commercial fleet and card-payment customers. The role manages customer service activity, onboards and trains customers, troubleshoots product issues, handles escalations, tracks enhancement requests, and provides customer feedback to Product and Engineering. The position is based in Salt Lake City, Utah, with Draper office attendance required three to four days per week, and offers medical, dental, and vision insurance along with other benefits.

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