Description
Convera is hiring a Customer Support Associate for its Singapore office to provide first-contact customer support across phone, email, and chat channels. The role involves resolving customer issues, explaining product offerings, understanding regulatory requirements, supporting business improvements, and delivering a seamless customer experience. Candidates need at least one year of related customer-service experience, fluent English, and Singapore permanent residency or citizenship; Mandarin or Cantonese skills are preferred. The salary range is $54,000–$59,000 SGD, with commission based on success.
