Skip to main content

Customer Support Associate at CreativeX

Department: Support

Compensation

£35,000 – £40,000/yr

Location
London, England
Type
Other
Level
entry
Posted

Description

CreativeX is hiring a Customer Support Associate to provide hands-on technical support to users, resolve product queries by email or chat, triage and escalate bugs and high-priority issues, surface client feedback, collaborate with Product Ops, Engineering, and Client Success, and contribute to documentation and AI workflow improvements. The role is based in London, covers approximately September 2026 through July 2027, pays 35,000–40,000 GBP, and does not offer visa sponsorship.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation